privacy policy

Effective Date: 04/11/2025

Welcome to Solluna Bloom (“we”, “our”, “us”). Your privacy matters to us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website at https://www.sollunabloom.com.

1. Information We Collect

We may collect personal information when you:

  • Make a purchase
  • Sign up for our newsletter
  • Contact us through our forms or email
  • Leave a comment or review

This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (handled securely through third-party providers like Stripe or PayPal)
  • IP address and browser data (via cookies or analytics tools)

2. How We Use Your Information

We use the information to:

  • Process orders and deliver products
  • Communicate with you about your order or inquiry
  • Send promotional emails (only if you opt-in)
  • Analyze website traffic and user behavior
  • Comply with legal requirements

3. Sharing Your Information

We do not sell your data. We may share your info with:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping partners
  • Email marketing platforms (e.g., Mailchimp, Flodesk)
  • Analytics tools (e.g., Google Analytics, Meta Pixel)
  • Legal authorities if necessary

4. Cookies & Tracking

We use cookies to improve your browsing experience. You can turn off cookies in your browser settings, but it may impact site functionality.

5. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or deletions
  • Withdraw consent for marketing emails at any time

To make a request, email us at [your email].

6. External Links

Our site may link to other websites. We’re not responsible for the content or privacy practices of third parties.

7. Data Security

We take steps to safeguard your information, but no method is 100% secure. Please be mindful when sharing personal details online.

8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact

For questions or requests, contact:

Solluna Bloom
Email: hello@sollunabloom.com
Website: https://www.sollunabloom.com